We always aim to provide high quality, compassionate care to our patients by adhering to the principles below.

• To show our patients kindness and courtesy at all times
• To build positive relationships with our patients through mutual respect
• To ensure we have appropriate numbers of staff with the right skills and knowledge
• To provide a safe and caring environment
• To provide effective and responsive care to meet our patients’ needs
• To support our patients to lead healthier lives and involve them in decisions about their health
• To listen and respond to feedback from patients and staff to improve our services
• To treat all patients equally irrespective of gender, race, disability, age, sexual orientation, religion, belief, gender reassignment, pregnancy and maternity or marital or civil partnership status
• To regularly review the care we provide
• To work effectively with other healthcare providers
• To be responsive to changes and opportunities within the NHS