Request Prescriptions Online

You can request your prescriptions online via the NHS app or SystmOnline using the buttons below.

Click here to log in to the NHS App to request prescriptions Click here to log in to SystmOnline to request prescriptions

We do not take routine prescription requests over the telephone nor via the SystmConnect online consultation portal.

Please make the request via SystmOnline: or you can also request your medication via the NHS app:

Alternatively you can post the prescription counterpart (with your repeat medication request ticked) through the letterbox at the front of the building.

Emergency Prescriptions

The dispensary normally require 3 full working days to prepare a prescription. If you have run out please speak with dispensary.

If your repeat issues have run out and there is no Doctor available- in most cases dispensary can give 1 month emergency supply.

If you have run out of contraception and are due a pill check –  dispensary will issue a 1 month supply with a request that you book an appointment with a nurse for a pill check.

Bedfordshire Clinical Commissioning Group (CCG) does not routinely support the prescribing of medication that is available to buy from local pharmacies of supermarkets for children or adults.

The reasons for this are as follows:

Patients should keep a small supply of simple treatments in their own medicine cabinet so they are able to manage minor ailments at home.

Patients have a responsibility to look after themselves and their children where possible and manage self-limiting minor ailments with support from their local pharmacy if needed.

All these medicines are widely available from supermarkets and pharmacies at reasonable cost.

Many of these treatments are more expensive when prescribed on the NHS compared to when they are purchased in pharmacies or supermarkets.

The NHS belongs to everybody and the CCG must ensure that its resources are used in the best possible way for all patients.

£9.90 per item (the price is reviewed annually in April).

Pre-payment – Please ask at dispensary for a leaflet.

3 months – £31.25

1 year     – £111.60

This includes all items needed.

Prepayment and Exemptions

If you are on a number of repeat prescription items it may be worth your while purchasing a prepayment certificate and our dispensary will advise you regarding this and of the current charges.

If you suffer from certain medical conditions you are entitled to free NHS prescriptions but you need to apply for an exemption certificate.  Again our dispensary will advise you regarding these illnesses.

If you have a prepayment/exemption certificate or are exempt from prescription charges for other reasons, our dispensers are required by the Prescription Pricing Authority to ask for proof of exemption.

Prepayment certificates can be ordered over the telephone by ringing 0300 330 1341 (please have your credit or debit card ready). Your PPC will be valid from the day you make the phone call unless you request otherwise.

Refund of Prescription Charges

You can apply for a refund if you have to pay for prescriptions while you’re waiting for a new PPC. Ask the pharmacist for an NHS receipt (FP57) when you collect your prescription so you can claim back the cost.

You may be able to claim a full or partial refund for the cost of your PPC if you become entitled to free prescriptions while your certificate is still valid.

For full refund details, including the time limit for claiming, visit the information about PPCs on the NHS Business Services Authority website

Refunds are available from any Pharmacy not here at the Practice.  As a Dispensing Doctor Practice we are unable to give refunds.

Payment Methods

We accept cash or card.

Money collected for repeat prescriptions is collected by the practice on behalf of the Prescription Pricing Authority.